PerfectBot is here to not only handle support inquiries but also drive your sales by assisting customers with pre-sales questions.
Product Recommendations with Product Cards
🎉 Note: This feature is currently in beta and is being gradually rolled out to all PerfectBot customers.
PerfectBot provides personalized product suggestions based on customer needs. Recommendations can be displayed in a visually engaging format through product cards in the Gorgias chat widget.
Example
Customer: "what supplements do you recommend for start?"
PerfectBot will connect to your Shopify catalog to recommend the best supplements in stock. The AI agent then presents these suggestions as product cards directly in the chat, ensuring customers receive accurate and up-to-date recommendations..
What’s in the Product Cards?
These cards include pictures, descriptions, and important details about products, making it easier for users to find what they need. They improve how people interact with the AI agent by making product recommendations clear and easy to understand.