How quickly will PerfectBot deliver the AI bot trained on my Help Center articles?
After installing PerfectBot, it takes 2-3 days to train it using your support content. You will receive a confirmation once the training is completed. If you do not hear from us, please reach out to us at firstname.lastname@example.org.
Do I need to add any scripts outside of Gorgias on the website?
No, to launch PerfectBot on your website all you need to do is embed Gorgias widget script. For more detailed instructions on how to connect an AI bot to your website, check out this article.
Do I need to modify the code for embedding the Gorgias widget?
No modification in code is necessary to embed PerfectBot in the Gorgias widget.
How to disable PerfectBot?
To disable PerfectBot in the Gorgias widget, simply deactivate the HTTP integration with the PerfectBot app. This action will prevent your AI bot from receiving chats, and as a result, it will stop providing answers.